Cookie Policy

Last updated: 15/07/2025

This Cookie Policy explains how Mansfield Town Football Club (“we”, “us”, “our”) uses cookies and similar technologies on our website. It should be read alongside our [Privacy Policy].

By continuing to use our site, you agree to the use of cookies unless you disable them via your browser or cookie settings.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us improve your browsing experience and allow us to understand how our website is used.

There are different types of cookies:

  • Strictly necessary cookies – required for core site functionality (e.g. shopping cart, secure checkout).

  • Performance and analytics cookies – help us understand how users interact with the site.

  • Functionality cookies – remember preferences to improve your experience.

  • Marketing/targeting cookies – used to deliver relevant advertising or content.

2. How We Use Cookies

We use cookies to:

  • Enable essential functions like shopping and checkout

  • Analyse website usage and performance

  • Improve user experience

  • Track site errors and technical performance

  • Support marketing and retargeting (where applicable)

Some cookies are placed directly by us, while others are set by third-party services via Google Tag Manager (GTM).

3. Cookies We Use

Below is a summary of the types of cookies we use or may use:

Essential Cookies (Strictly Necessary)

These are required for basic website functionality and cannot be turned off.
Examples include:

  • WooCommerce cart/session cookies

  • Stripe cookies for secure payment processing

Analytics and Performance Cookies

These cookies help us understand how visitors interact with the site.
We use the following services:

Google Analytics 4 (GA4)

Tracks how users navigate the site, including page views, clicks, and traffic sources.
Data collected is anonymised.
🔗 Google Privacy Policy

Microsoft Clarity

Records anonymised user sessions and heatmaps to identify usability improvements.
🔗 Microsoft Privacy Statement

PostHog

Used for on-site behaviour analytics and A/B testing, capturing anonymised events such as clicks, scrolls, and feature use.
🔗 PostHog Privacy

Functionality Cookies

These cookies remember your preferences (e.g. login, region) to improve your experience.

Marketing Cookies

At present, we do not actively use third-party advertising or retargeting cookies, but may introduce this in future. Any such cookies will be listed here if implemented.

4. Managing Your Cookie Preferences

You can manage or disable cookies via:

  • Cookie Settings: [Link to your site’s cookie banner/preferences tool]

  • Browser Settings: Most web browsers allow you to control cookies via privacy settings.

Please note that disabling some cookies may affect the functionality of our site (e.g. checkout process).

5. Third-Party Services

Third-party tools like Google, Microsoft, and PostHog may set their own cookies in accordance with their privacy and cookie policies. We encourage you to review those policies linked above.

6. Changes to This Policy

We may update this Cookie Policy to reflect changes to the cookies we use or to comply with legal requirements. Updates will be posted on this page with the revision date at the top.

7. Contact Us

If you have any questions about our use of cookies, please contact:

Data Protection Team
📧 [Insert contact email]
📞 [Insert support phone number]

For more information about your rights under the UK GDPR and Privacy and Electronic Communications Regulations (PECR), visit the Information Commissioner’s Office (ICO): https://ico.org.uk/

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Multi-Shirt Discount

Terms & Conditions

  • Online only. The multi-shirt discount is available exclusively through our online store. It cannot be applied to in-store purchases, combined with in-store promotions, or redeemed against any previous or future in-store transaction.
  • Independent of in-store offers. This discount is entirely separate from any discounts, promotions, or loyalty schemes available in our physical stores. In-store staff are unable to apply, match, or honour this discount.
  • 2026/27 season shirts only. This discount applies exclusively to 2026/27 season shirts. It does not apply to shirts from any other season, clearance items, or any other products unless explicitly stated.
  • Same range requirement. Shirts must be from the same range to qualify. Adults, Juniors, and Kids ranges are treated independently. Mixing ranges within an order does not trigger the discount.
  • Different designs only. The tiered discount applies only when purchasing different shirt designs within the same range. Purchasing the same design more than once — whether in the same order or across multiple orders — does not count as an additional shirt for the purpose of this discount.
  • Guest customers — single transaction only. Customers purchasing without a registered account will have the discount applied within their current order only. Previous purchases made as a guest are not carried forward and each order is treated independently.
  • Registered customers — cumulative purchase history. Customers who are logged in to a registered account will have their previous eligible purchases taken into account when the discount is calculated. This means the tier you qualify for is based on the total number of different shirt designs you have purchased across all orders, not just your current basket. For example, if you purchased one design in a previous order, your next different design in a new order will qualify for the second-shirt discount of 5% off.
  • Refunds and returns. If a shirt from a previous order has been refunded, it will be removed from your purchase history and will no longer count towards your discount tier. Should a refund reduce your total qualifying designs to below the minimum threshold, the discount will not apply until a new qualifying purchase restores it.
  • Discount structure. The discount is applied as follows, per qualifying range within a single order:
    • 1st shirt — full price
    • 2nd different shirt — 5% off that shirt
    • 3rd different shirt — 10% off that shirt
    • 4th different shirt — 15% off that shirt
    • 5th different shirt — 20% off that shirt
    • 6th different shirt — 25% off that shirt
  • Non-transferable. The discount has no cash value, cannot be transferred between accounts, and cannot be exchanged for a credit or refund in isolation.
  • We reserve the right to withdraw or amend this promotion at any time. Any changes will not affect orders already placed and confirmed.